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Rated "Excellent" (10,000+ reviews)

Master the principles of business administration

This course provides the skills and knowledge needed to excel in a business administration role. Learn the principles of administrative services, communication, and developing effective working relationships.

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Business Administration
Simple Enrolment
Start your learning journey with our user-friendly online enrolment process.
Accessible Learning
Access our courses through our user-friendly e-learning platform.
Recognised Certification
Earn your accredited qualification upon successful course completion.

What you will learn

This unit aims to provide learners with insight into building effective customer relationships by addressing their needs and preferences.

Learners will also explore how organisations manage customer interactions and understand the core principles of customer relationship management (CRM).

This unit is designed to equip learners with knowledge on preparing and sharing business documents, along with understanding how information is organised within business settings.

This unit is intended to give learners insight into the essential elements for effective written and spoken communication within a business environment.

Learners will also learn to recognise suitable body language and tone of voice for verbal interactions.

This unit enables learners to grasp different organisational structures and the differences between the private, public, and voluntary sectors.

Additionally, learners will learn to explain internal and external factors affecting organisations and recognise the importance of adapting to changes within the business environment.

This unit is designed to provide learners with a solid understanding of the fundamentals of effective teamwork.

Learners will also explore the responsibilities and expectations of a buddy and learn methods for delivering constructive feedback.

What our studens say about this course

D Zinyongo
2024-09-13
Verified

Was surprised to find out that the course was free.
Though it’s means tested but mostly due to funding available in your area. Supportive tutors, admin staff and comprehensive feedback on your marked assessments. I would highly recommend taking their courses.

David
2024-08-19
Verified

Great support
The Company gave me support when required. Constructive feedback from my tutor too. Overall fantastic support and strict timelines to finish each module which definitely helps you to push yourself. 

Leslie
2024-10-22
Verified

Enjoyable learning experience
Tutors on hand an easy to contact if the need arises, extremely helpful and supportive. If you need an extension for any reason they accommodate that with no fuss. A really enjoyable learning experience.

Laura Rodbard
2024-09-08
Verified

Level 2 Cybersecurity Qualification Course
I love how in depth all the content one, explanations towards the cybersecurity fundamentals. I felt like I understood all the content effectively and efficiently, especially as someone coming from a non-tech background. I appreciate all the tips and advice that my tutor gave me.

Elizabeth
2024-10-21
Verified

Excellent tutorial helped me complete…
Excellent tutorial helped me complete my course and I passed and got my certificate. Each section tells you what question it’s answering, in that way, you can focus on that segment with the question to be answered in mind. I’ proud of myself.

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Frequently Asked Questions

You can finish the course at your own speed, thanks to the flexible learning options provided.

Your certificate will be sent to you via post. Additionally, all our qualifications are recognised by NCFE/CACHE or TQUK, ensuring they meet high standards of accreditation.

Is the Business Administration Training Course available free of charge?
Yes, the Business Administration course can be accessed for free, provided you satisfy the eligibility requirements:

– You must reside in England.
– You should have been a UK/EU resident for over three years for reasons other than education.
– You need to be at least 19 years of age.
– You must not be currently enrolled in an apprenticeship.

We facilitate connections between adults in England and learning providers that utilise government funding, including the Education & Skills Funding Agency (ESFA) and the Adult Education Budget (AEB).

A Level 2 qualification in Business Administration equips learners with essential knowledge and skills across various fundamental aspects of the field. Key topics include office procedures, effective communication, customer service, and basic financial administration.

This qualification is particularly suited for those aiming to embark on a career in business administration or individuals wishing to improve their current skill set.

A Level 2 Certificate in Business Administration offers numerous entry-level career opportunities. With this qualification, you can aim for positions such as administrative assistant, receptionist, data entry operator, or customer service representative.

These roles generally include responsibilities such as overseeing office operations, managing correspondence, maintaining records, providing support to staff, and assisting with basic financial tasks.

Additionally, the Level 2 certificate acts as a stepping stone for future career advancement, enabling you to gain practical experience and develop your skills for enhanced opportunities down the line.

Business administrators are responsible for a range of administrative functions that facilitate the smooth running of an organisation.

Their typical duties involve managing office operations, handling correspondence, overseeing data management, supporting staff, assisting with financial administration, delivering customer service, and coordinating various projects.

They play a crucial role in ensuring efficient processes are maintained, addressing the needs of the organisation, and contributing significantly to overall productivity and success.

Yes, all our courses are accredited by awarding bodies recognised by the UK government, such as NCFE CACHE and TQUK. We collaborate closely with these organisations to guarantee that our courses adhere to approved standards of excellence and receive official certification.

Moreover, all qualifications are regulated by Ofqual, making them a valuable addition to any CV.

You can claim funding for five courses within a single academic year.

No, you will not need to take any exams. Instead, all courses involve completing assessment questions that are based on the knowledge you have acquired from the units.

About this free online course

In this Level 2 Business Administration course, you will develop the ability to carry out essential administrative tasks, including information management and event support. You’ll be able to apply these newly acquired skills across multiple industries and job roles.

This qualification aims to provide you with the fundamental knowledge necessary to perform effectively in a business administration position within diverse professional settings.

Gain the vital lifelong skills and insights required to offer high-quality administrative support.

  • 100% Online Flexible distance learning allows you to study wherever you feel comfortable.
  • Expert Support Learn in confidence with support from a qualified tutor throughout the course.
  • Development Join thousands of learners in growing both professionally and personally.
  • Recognised CertificationReceive your accredited qualification in as little as 6 weeks.
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Level 2 Certificate in Business Administration

The free online course is designed to be completed over a span of 7 weeks.

The Adult Skills Fund (ASF) provides full funding for the course, making it entirely free—no fees, no credit card information, and no trial periods required.

Save £399 on your accredited course! Funded spots are limited, so enrol now to secure your place.

This Level 2 qualification is officially accredited by either NCFE CACHE or TQUK and is overseen by Ofqual.

The Level 2 certificate serves as a mark of achievement and is your reward for completing a qualification that is recognised nationwide.

Experience quicker access to the award-winning e-learning platform than ever.

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